Exchanges & Returns Policy

Oups!!! We hope you love your organic ordered. But in case you don’t, We accept returns of products when, for instance, you do not like the product you ordered or you have chosen the wrong size, and you wish to return it. Under these circumstances you are responsible for the return shipping costs.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
At the date of receiving your package, you have 14 days to return it.
We cannot exchange returned products for another size or item. You should place a new order if you wish to buy another product or change the size.

These are the steps to return an ítem:
Please, send a email information as soon as possible to indicate:

- Number of order
- Issue
- Courier company and Track number

The return to the following address:
7 Rey Francisco St
28008 Madrid, Spain

Babychi will refund the amount of the returned goods (less the shipping costs) through the same payment method you used to purchase your order within 30 days.